Help Desk and Frequently Asked Questions
| | At the present time, we accept, checks, money orders, and credit cards by voice authorization. We use software that encrypts all the information you send to us. We keep all the information you send to us private, and we don't sell it. Our security measures continue even after you've placed your order. We start by quickly removing your credit card information from the order documentation. We then process your credit card on a highly secure internal system, inaccessible via the Internet. |
| | If you have ordered an item off our website your order will go out within three to five business days. If you place a special order it will go out within 15 business days. |
| | If for any reason you are not happy with your purchase, please contact us immediately for assistance. |
| | The information you give us is for our secure database and is not given out, sold or bargained for by anyone else. The information is only used for our records, to better serve you. |
| Why is my shopping cart still empty after I add an item? | Back to top |
| | To purchase items on our website, you must have cookies enabled in your browser in order to use the shopping cart. We use cookies to store very basic information on your machine. Cookies are small bits of information that are written to your hard disk. These pieces of information can contain anything from a login name and password, dates, preferences, or visited pages. The cookies placed on your machine are used soley to protect the integrity of your shopping cart. |
| | It is on our site! We use software that encrypts your private information. Your encrypted data is then sent to us through a Secure Socket Layer (SSL) security protocol. This protocol is the industry standard for internet security. All information you send to us is private. We don't sell, trade or give it away to any outside sources. |
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